Frequently Asked Questions 🦀

You bet it is — LootSplash is completely free to join and explore. Dive into surveys, games, and other no-cost activities to start stacking your loot instantly.

Some offers (like free trials or bonus deals) may involve optional purchases from our partners — but you’re always in control of what you choose to complete.

💡 Heads up: Paid/trial offers are 100% optional and managed by the partner directly. Always read the fine print before diving in!

LootSplash is available in many countries, but the availability of offerwalls and rewards may vary by region. Some offers or payout methods may be restricted based on your location.

You must be at least 16 years old to use LootSplash. We reserve the right to suspend accounts that violate this policy.

You can earn CrabCoins by completing offers, surveys, app installs, and mini tasks through our third-party offerwall partners like ayeT Studios, Lootably, MyChips, and more. Each partner provides unique opportunities — and payouts vary by offer.

Offerwalls are third-party platforms integrated into LootSplash where users can complete tasks in exchange for CrabCoins. Each offerwall operates independently and provides various earning options such as surveys, games, free trials, or app downloads.

Offer tracking and crediting is handled by the third-party partner, not directly by LootSplash.
If something didn’t track, click the “Support” or “Missing Points?” button inside the offerwall to file a ticket.

✉️ Still stuck? Reach out to LootSplash support and we’ll help guide you.

Frozen CrabCoins are temporarily locked earnings held for verification. They appear on your dashboard with a release date and countdown, but don’t count toward your cash‑out balance until they’re released.

Common reasons include: large offer amounts (500+ CrabCoins), suspicious activity flags (duplicates, automation, VPN/proxy use), or pending approval from third‑party offerwalls (e.g., free trials/high‑payout offers).

Most freezes auto‑release on this schedule:
• 500–750: 24 hours
• 751–1250: 3 days
• 1251+: 7 days

Offers flagged at level 2 or higher may require manual review before release.

No. Frozen amounts are excluded from your available balance. Once the timer ends (or review is completed), the coins automatically move into your available balance.

Your dashboard shows your frozen total, a release date/time, and a live countdown. When the countdown hits zero, release happens automatically — no action needed.

If your freeze window has passed and the coins didn’t release, contact support. For missing credit or rejected offers, open a ticket inside the relevant offerwall first — they control tracking and approvals.

Yes. Referral earnings tied to your referrals’ activity follow the same freeze rules. If their coins are frozen, your share remains pending until those coins are released.

See full details and the schedule at lootsplash.com/frozen-crabcoins/, and the summary in our Terms of Service.

Most rewards — including PayPal, Visa, and major gift cards — start at just $5.
Some rewards (like bank transfers) may require higher minimums, typically $10–$15 depending on payout method.

Many rewards (especially gift cards) are processed instantly or within a few minutes.
Larger redemptions or high traffic times may take up to 24–48 hours, but we always aim to send your loot as fast as possible.

🦀 We’ll email you when your reward has been sent — no guessing required!

LootSplash offers a variety of rewards including PayPal, Visa Prepaid, Amazon, Google Play, Apple, Walmart, Xbox, PlayStation, and more. Availability may vary based on your country.