🧊 What Are Frozen CrabCoins?
On rare occasions, some of your hard-earned CrabCoins may be temporarily frozen. Don’t worry — your loot isn’t lost. It’s just being kept safe in our treasure chest while we verify everything is legit. 🏝️🦀
🧭 Why Do CrabCoins Get Frozen?
- 🧠 Large Offers: If your loot haul is 500+ CrabCoins, we give it a quick double-check before releasing it into your account.
- 🚩 Suspicious Activity: If our system detects duplicate offers, bot behavior, or fraud, the treasure is frozen until a crew member can investigate.
- ⏳ Pending Verification: Some offer walls delay final approval, especially for free trials or high-payout offers.
⏱️ How Long Are CrabCoins Frozen?
Loot is usually released automatically after a set time. Here’s the current freezing schedule:
| CrabCoins Earned | Release Time |
|---|---|
| 500 – 750 | 24 hours |
| 751 – 1250 | 3 days |
| 1251+ | 7 days |
If your offer is flagged at level 2 or higher, it may require manual review before release.
🔐 Can I Still Cash Out?
Nope — frozen CrabCoins are locked away until the release timer ends. You’ll see them in your dashboard, but they won’t count toward your payout total just yet.
👀 How Will I Know When They Release?
- 🕒 Your frozen amount
- 📆 Your release date and time
- ⏳ A live countdown timer on your dashboard
Once released, the treasure gets added to your balance automatically. 🧜♂️
🧰 Need Help?
If you think something went wrong or your treasure’s been frozen too long, contact us here. Our support system is ready whether you’re logged in or visiting from afar. 🦀
🔍 Learn More
You can also check our FAQ section or visit the Terms of Service to get the full details.
Happy looting, Captain! 🏴☠️